5 Tips for Designing Branded Environments that People Love

Top considerations for transferring your brand into a physical place

How are other communities managing COVID-19 communications?

Share your insights and experience, and learn from peer professionals in other communities when it comes to communication tools, processes, challenges, and future plans....

Civic Communications Q&A: Meet Jody Roberts, Communications Manager for the City of Hudson, Ohio

This is the first in a series of interviews with civic leaders and staff who manage communications for their community. Learn from peers and gather insight on how others, who face similar challenges, are managing their communications.
This is the first in a series of interviews with civic leaders and staff who manage communications for their community....
Position Papers

‘Communicating with Communities’ Survey Results

Communication trends and expectations on local government
Local government communications has assumed a more prominent role since the pandemic began. We surveyed our clients and colleagues who work in and for municipalities about their experiences, trials and tribulations. Here are the top three takeaways from the survey results...
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Best practices for communicating with your community in the age of COVID-19

How many emails have you received with COVID-19 in the subject line? Is anyone not talking about it on Facebook? ...
Position Papers

Getting Buy-In for Your Civic Rebrand

Leaders share key strategies to sway stakeholders
Your brand is the face of your community. It’s what people see, hear, think and experience when they interact with you....
Position Papers

5 Tips to Improve Your Community Website Without a Big Budget

Municipal websites are complicated and often painful to navigate; and if you can feel it, so can your website users. Various departments, pages upon pages of downloadable pdfs and forms, news from years ago that is no longer relevant, not mobile-friendly, outdated designs, clumsy code – the list goes on. Many municipal websites share similar challenges because it can be difficult to find the time, man-power, and funding to keep up with the latest technology or build a new site....